Title: Customer support %E2%80%94 Tasks Models | LLM EU
Canonical: https://llmeu.com/en/tasks/customer-support/
Markdown mirror: https://llmeu.com/en/tasks/customer-support.md
Machine-readable: https://llmeu.com/llms.txt (index) - https://llmeu.com/llms-full.txt (full catalogue) - https://llmeu.com/llms-catalogue.json

# Customer support

Answering routine customer questions in the customer's own language and register, usually with retrieval.

## The router maps a task to candidate models, then applies your policy: region first, then price, then the model with the better documented result.

Prefer a small, fast multilingual instruct model for latency and cost, keep personal data inside the residency the customer was promised, and escalate to a stronger model rather than widening the residency.

```
{"model":"llmeu-auto","messages":[{"role":"user","content":"%E2%80%A6"}],"llmeu":{"task":"customer-support"}}
```

## Recommended

## The European model catalogue