LLM EU
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Terms

The service agreement

Scope, availability reporting, licences, fees and the contracting entity. Overall status and remaining work

The service. LLM EU provides a catalogue of models, a router that selects an endpoint under your policy, an OpenAI-compatible API, and a console that shows keys, usage, traces and policies. The service is the endpoints the catalogue lists, not the developers of the models. Your account. You are responsible for the accuracy of your account data, for keeping API keys secret, and for use of the service under your keys. A key can be revoked in the console at any time, and a revoked key stops working immediately. Acceptable use. Do not use the service to break the law, to infringe the rights of others, to reach data or systems you are not authorised to reach, or to circumvent the rate limits, quotas and policy checks this deployment applies. Abuse protection may refuse traffic that exceeds the published limits. Availability. Availability is measured from probe history and published on the status page: it is reported, not promised as a service level. Endpoints can be degraded or withdrawn, and a model that no live endpoint serves is catalogue-only — a request for it is refused by name rather than answered by something else. Models and licences. Every model card names the licence its provider publishes and links the source. That licence governs your use of the model, and a licence that forbids commercial serving is why a model stays catalogue-only here. Fees. Prices are recorded per endpoint and shown per million tokens in euro, derived from one published exchange rate; each completion returns cost estimates. Card payments are not enabled on this deployment, so no fee is charged and no credit is added automatically. The console shows what has been spent and what remains. Liability. Liability follows the statutory law applicable to the operator named in the Imprint. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law — in particular for intent, for gross negligence, for injury to life, body or health, and for liability under statutory warranty provisions. Changes and termination. These terms change with the service, and a material change is recorded in the changelog. You may stop using the service and delete your account at any time. We may suspend an account that breaches the acceptable-use section, and will state the reason. Governing law. The law of the operator's registered seat applies, as named in the Imprint, without prejudice to mandatory consumer protection rules.

Promotional credit

Promotional credit. Every new organization receives USD 5.00 of promotional inference credit. It is a marketing benefit, not a purchase: it is not cash, it has no cash value, it cannot be withdrawn, transferred, sold or refunded, and it is not redeemable for money or for any other service. It expires 90 days after the account is created and unused credit is forfeited without compensation. It can be spent only on inference through this API and is consumed before any other balance; its amount, availability and eligibility may change or be withdrawn at any time. The models it reaches are the endpoints your own policy allows, and those endpoints may be operated by third parties; the price recorded per endpoint governs how far the credit goes, so USD 5 buys a different number of tokens on different models. When you name a specific model this service serves that model or refuses the request by name — it never answers with a different model presented as the one you asked for — and every response states which model and which region actually served it. Promotional credit carries no guaranteed availability, no service level and no priority over any other traffic.

LLM EU is a private company. It is not an EU institution and not an AI Act conformity assessment body. "Verified" on LLM EU means documented, not legally certified.